FAQs

Medical Billing Services FAQs

Below are a list of commonly asked questions about our medical billing and physician billing practice. For additional information contact us today!
What physician specialities do you bill for?
Our expertise is in the Heart and Vascular specialties (Cardiology, Cardiac Surgery, Vascular Surgery), but we also currently do the billing for General Surgery, ENT, Allergy/Immunology,Neurology, Pain Management, Urology, and Gynecology.
How many years have you been in business?
Solutions4MD’s opened in the Fall of 1999. The owners and staff have prior experience in small and medium-sized practices as well as the complex academic practice environment covering all major physician specialties.
How do you charge for your services?
If we assume the billing and collections responsibility for your practice, we charge you a percentage of what is collected. We consider many factors in determing that rate, but it is directly related to the resources required to service your account.We also provide consulting services and price those by the hour or at a project rate.
Do you charge other fees in addition to your monthly billing & collections rate?
We would never have any surprise fees for you. At certain times it may be necessary to assess additional fees but you would be informed of those amounts in advance. For example, there are software licensing fees associated with practices that request remote access to our billing software. These licenses are expensive and we would need to discuss how the costs will be covered prior to executing a contract.
We are starting a new practice, what steps do you take to assist us with getting up and running?
We will handle all of the items listed on our “Packages and Pricing” page, but specifically, we will work quickly to get your providers enrolled and credentialed with all the major insurance plans, develop your fee schedule and encounter forms, train your staff on our billing software, and assist with any billing process flow issues.
What billing software do you use?
We have strategic partnerships with Allscripts and AdvancedMD, but through our affiliation with our parent company, EqualizeRCM, we have staff who have experience with virtually all practice management software products.
If I have remote access to your software, what technology requirements are necessary?
You will no longer need sophisticated, costly equipment such as servers and networking appliances. Basically, any newer Windows XP or Windows 7 computer will be adequate. You will also need high-speed internet service with a properly setup local area network (LAN). Optional items that are nice to have are printers, scanners, and a webcamera.
Does your office provide consulting services without a full billing contract?
Yes, we can provide any of our services on a consulting basis. We can develop a proposal for you upon request outlining the services, the expected amount of time required, and the cost of those services.