FAQs

Medical Billing Services & Physician Billing Services FAQs

Below are a list of commonly asked questions about our medical billing and physician billing practice. For additional information contact us today! We provide medical billing services all over Raleigh, NC, Fayetteville, NC, Wilmington, NC, West Palm Beach, FL, Tallahassee, FL, Chapel Hill, NC, Orlando, FL, Asheville, NC, Tampa, FL and Jacksonville FL.
What physician specialities do you bill for?
How many years have you been in business?
How big is your company?
How do you charge for your services?
Do you charge other fees in addition to your monthly billing & collections rate?
We are starting a new practice, what steps do you take to assist us with getting up and running?
What billing software do you use?
Can your software be networked with my office for viewing of billing data?
If I have remote access to your software, what technology requirements are necessary?
How long will it take for me to transition from my current billing system over to yours?
Can your staff do my billing and collections using my existing software, or do I have to convert to your software?
How often are claims and patient statements submitted for payment?
Do you send claims electronically?
What kind of revenue percentages can I expect?
May I contact a current client as a reference?
How soon can you get started once a contract is signed?
Do you educate the physicians and staff about accurate coding and coding updates?
Does your office provide consulting services without a full billing contract?